Our Commitment to Responsible Borrowing

At CashDash24, we believe customers should only be introduced to finance products that are appropriate for their circumstances. We are committed to promoting responsible borrowing and working with lenders and finance providers that support fair and responsible lending practices.

CashDash24 is a credit broker, not a lender.

CashDash24 is operated by SITE HOLDING LIMITED, Dubai, United Arab Emirates. CashDash24 does not charge you for our service, we may be paid a fee by the final supplier for any introductions. This will not impact on any costs incurred by you.

1. Responsible Finance Introductions

When customers submit an enquiry through our website, we may share information with lenders or finance providers to help assess eligibility for suitable finance products.

Lenders and finance providers are responsible for carrying out their own affordability and eligibility assessments before offering finance.

These assessments may include:

• Reviewing income and employment status
• Assessing regular expenditure
• Reviewing existing credit commitments
• Considering credit history
• Evaluating overall financial circumstances

Submitting an enquiry does not guarantee approval for finance.

2. Clear & Transparent Information

We believe customers should receive clear information before entering into any finance agreement.

Where finance is offered, lenders or finance providers should clearly explain:

• Loan amount
• Interest rate and APR
• Repayment schedule
• Total amount repayable
• Applicable fees or charges
• Cancellation or cooling-off rights where applicable

3. Credit Checks

Soft Searches

Some lenders or finance providers may use soft credit searches during initial eligibility assessments. Soft searches do not normally affect your credit score.

Hard Searches

If you proceed with a full application directly with a lender, a hard credit search may be carried out and recorded on your credit file.

4. Customers Experiencing Financial Difficulty

If you are struggling financially or experiencing repayment difficulties, you should contact your lender or finance provider directly as soon as possible.

Many lenders may be able to discuss:

• Alternative repayment arrangements
• Temporary payment support
• Financial hardship assistance
• Other forms of forbearance where appropriate

5. Vulnerable Customers

We recognise that some customers may be vulnerable due to circumstances such as:

• Financial difficulty
• Serious illness
• Mental health conditions
• Bereavement
• Relationship breakdown

Where appropriate, we aim to communicate clearly, fairly, and sensitively with all customers.

6. Free Debt Advice

Free independent debt advice is available from organisations including:

StepChange Debt Charity
0800 138 1111
www.stepchange.org

Citizens Advice
0800 144 8848
www.citizensadvice.org.uk

National Debtline
0808 808 4000
www.nationaldebtline.org

MoneyHelper
0800 138 7777
www.moneyhelper.org.uk

7. Working with Responsible Providers

CashDash24 aims to work with lenders and finance providers that operate within applicable regulatory requirements and responsible lending standards.

8. Contact Information

SITE HOLDING LIMITED
Trading as CashDash24
235 Tonge Moor Road
Bolton
England
BL2 2HR
United Kingdom

Online: use our contact form.